Privacy Policy
Last updated: February 2025
The short version: We're a privacy company. We practice what we preach. We collect minimal data, don't track you, don't sell your information, and give you control over your data.
Who We Are
Thoughtcrime is a trading name of Trend IT OÜ, a privacy and security consulting business registered in Estonia (Registry Code: 12637197, VAT: EE101824907). This policy explains how we handle your personal data.
Data Controller: Trend IT OÜ (trading as Thoughtcrime), Laki tn 32-205, 12915 Tallinn, Estonia
What We Collect
When you contact us:
- Name and email address (to respond to you)
- Any information you choose to share in your message
When you become a client:
- Contact information
- Billing information (for invoicing)
- Service records (what services we provided, when)
What we DON'T collect:
- Your passwords, seed phrases, or private keys — ever
- Tracking cookies or analytics
- Information about your assets or holdings
How We Use Your Data
- To provide services you've requested
- To respond to your inquiries
- To send invoices and handle payments
- To comply with legal obligations
We do NOT use your data for marketing unless you explicitly opt in.
Website Analytics
This website does not use Google Analytics, Facebook Pixel, or other tracking technologies. We don't track your browsing behavior.
Data Sharing
We do not sell your data. We only share information when:
- Required by law
- Necessary to provide services (e.g., shipping address to courier)
- You've given explicit consent
Data Retention
We keep your data only as long as necessary:
- Inquiry emails: Deleted after 1 year if no ongoing relationship
- Client records: Kept for 7 years for tax/legal compliance
- You can request deletion at any time (subject to legal requirements)
Your Rights (GDPR)
You have the right to:
- Access your data
- Correct inaccurate data
- Delete your data (right to be forgotten)
- Restrict processing
- Port your data to another service
- Object to processing
To exercise these rights, email hello@thoughtcrime.ee
Security
We use appropriate technical measures to protect your data, including encrypted communications, secure storage, and access controls.
Changes to This Policy
We may update this policy occasionally. Significant changes will be communicated to active clients.
Contact
Questions? Email hello@thoughtcrime.ee